An exciting new role has arisen, working for a luxury retail firm based in Wilmslow in Cheshire. This is a wonderful opportunity to join a friendly, small team, where no two days will be the same. The role is split between customer service duties and administration and would suit someone with previous customer service experience.
- Assisting customers with their enquiries in person, by email and by phone
- Meeting and greeting customers, providing refreshments and looking after them throughout their appointments
- Promoting the business at exhibitions
- Merchandising sales displays and monitoring their appearance
- Stock management, replenishment and cleaning sales areas
- Processing payments
- Attending external events
- At least one year’s retail or customer service experience
- An interest in the luxury retail industry
- A team player who can work under pressure
- Intermediate Excel skills desirable
- Someone with excellent customer service skills and an engaging personality
- An eye for detail and accuracy
- Someone who is organised and can quickly come up with solutions in a crisis
- A full driving license is desirable
This role is a full-time, permanent position and 40 hours per week. The team work on a shift pattern (agreed at least three weeks in advance), and hours vary between 9 am-7pm, with one of those days being a Saturday.
This is a fantastic role for someone passionate about gaining experience within the luxury retail space and who wants to learn a lot. You’ll be part of a friendly team with a great working culture and progression opportunities for the right candidate.
Lily Shippen are experts in recruiting top business support talent, including PAs, EAs, Receptionists, Private PAs and Office Managers, on a temporary, permanent and fixed-term contract basis. We work with clients across the UK from our offices in London and Manchester, as well as servicing international and remote roles.